1. Introduction
This Privacy Policy outlines how MandalaArt.shop collects, processes, stores, and protects your personal data when you visit and interact with our website. By using our services, you consent to the collection and use of your personal information in accordance with this policy. We are committed to safeguarding your privacy and ensuring that your personal data remains secure at all times.
2. Information We Collect
MandalaArt.shop collects personal information that you provide voluntarily when making a purchase, creating an account, or contacting customer support. This includes your name, email address, billing details, and any other information necessary to complete your transaction. Additionally, we automatically collect non-personal information such as your IP address, browser type, and usage data to improve our website’s functionality and user experience. Cookies and tracking technologies are utilized to remember your preferences and analyze site traffic, allowing us to offer a more personalized browsing experience.
3. GDPR Compliance
We are committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your personal data is processed in a lawful, fair, and transparent manner. As a user within the European Union (EU), you have the right to access, correct, or delete your personal data, as well as the right to object to processing. For more information or to exercise your rights, please contact us directly.
4. SCA and PSD2 Compliance
MandalaArt.shop ensures compliance with the EU’s Revised Payment Services Directive (PSD2) and Strong Customer Authentication (SCA) requirements. When making payments through our platform, we utilize enhanced security measures to authenticate your identity and protect your financial information. This may include multi-factor authentication during transactions to reduce fraud and improve security.
5. How We Use Your Information
The personal information we collect is used primarily to process transactions, facilitate product delivery, and provide customer service. Additionally, we use the data to enhance our website’s performance, improve our products, and develop new features that cater to user needs. When you opt-in, we may also send promotional emails about special offers, new products, or updates relevant to your interests. We may use collected information to comply with legal requirements, prevent fraudulent activities, and ensure the security of our website and services.
6. Cookies and Tracking Technologies
To optimize your browsing experience, MandalaArt.shop uses cookies and similar tracking technologies. These tools allow us to remember user preferences, track site usage patterns, and provide relevant advertisements. Cookies help ensure that our website functions smoothly by remembering login details and enabling personalized settings. While cookies can be disabled in your browser settings, doing so may affect certain website features and functionalities, leading to a less optimized experience.
7. Sharing Your Information
MandalaArt.shop does not sell or rent your personal information to third parties. However, we may share information with trusted service providers, including payment processors, hosting services, and marketing platforms, to facilitate smooth website operations. Additionally, we may disclose personal information to comply with legal obligations, respond to lawful requests by public authorities, or protect our rights and the security of our users.
8. Data Security
We take the security of your personal data seriously and implement strict measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our website uses secure servers, encryption, and other industry-standard security protocols to ensure that your sensitive information remains confidential. While we strive to maintain the highest level of security, no method of data transmission over the internet is entirely foolproof, and we encourage users to take precautions in protecting their account credentials and devices.
9. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to make changes to your account details, you can do so through your user dashboard or by contacting our support team. You also have the right to opt out of receiving promotional communications and request that we limit the processing of your personal data. Additionally, you may request a copy of the personal information we hold about you or ask for data portability where applicable. We are committed to ensuring that your rights are respected and will respond to requests in compliance with applicable data protection laws.
10. Third-Party Links
Our website may contain links to external websites operated by third parties. These external sites have their own privacy policies, and we do not assume responsibility for the privacy practices or content of such websites. We encourage users to review the privacy policies of any third-party sites they visit to understand how their information is collected and used.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website after modifications take effect constitutes acceptance of the updated terms. Users are encouraged to review this policy periodically to stay informed about how their personal information is being handled.
12. Contact Us
For any inquiries or concerns regarding this Privacy Policy, you may contact us via email at info@mandalaart.shop. We are dedicated to ensuring that your privacy concerns are addressed promptly and transparently.
Thank you for trusting MandalaArt.shop with your personal information.